Foodhub has leapfrogged Uber Eats to become the UK’s third largest delivery platform based on the number of takeaway restaurant partners.
The online food delivery platform started 2020 with 12,000 food outlets, but now, a year on, that number has risen by 70% to over 20,000 total, putting it behind Just Eat and Deliveroo.
The rapid growth in the number of partners has naturally resulted in an uptake in orders. In 2019, the total orders processed via its app was 2 million, however at the end of 2020 it had risen by over 300% to 8 million orders. Online, the story is the same, with orders growing 200% from 14.6 million in 2019 to 28.5 million in 2020.
The rise has been attributed to customers relying more on food delivery services during lockdown as well as the fact Foodhub does not charge a commission per order. Instead partners sign up to a flat-fee monthly subscription model.
Since its launch, Foodhub has encouraged partners to pass this saving on to the customers – which they do. According to an independent study in 2019, Foodhub orders were an average of 15% cheaper than an equivalent order from Just Eat.
Foodhub CEO Ardian Mula said: “This has been an incredible year of growth for Foodhub, and as we continue to expand, it’s great to see new partners are taking our advice and passing the 15% saving onto their customers.
“We’re the only major player in the market right now offering this subscription model, and as more outlets continue to flock to Foodhub it will become increasingly apparent that a non-commission approach is the future of the takeaway industry.”
Worldwide, Foodhub processed a total of 47 million orders during 2020.