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Just Eat publishes restaurants’ hygiene standards



Just Eat has become the first online food delivery company to publish the official Food Hygiene Rating of every restaurant listed on its platform.


Customers now have direct access to the latest Food Standard Agency (FSA) hygiene information for over 30,000 restaurants and takeaways.


The move comes as new data reveals that 93% of people agree that it should be mandatory for all food businesses to openly display their food hygiene information online. 81% say they find it important to know the Food Hygiene Rating of a food business before they purchase food from them.


While it is not mandatory to display the official Food Hygiene Rating of restaurants online, Just Eat’s update makes ratings instantly clear in-app and online, greatly improving transparency of restaurants’ hygiene standards and going beyond the regulatory requirements.


Graham Corfield, UK managing director at Just Eat, said: “We spoke to customers about the information they want before choosing their takeaway and their feedback was clear. They want easy access to independent information about the hygiene standards of their local restaurants and we’ve worked hard to make that a reality. This will have the dual benefit of giving customers all the information they want, while also incentivising restaurants to invest in food safety and ultimately drive standards up across the whole industry, even when food isn’t being ordered via us.”


Heather Hancock, FSA chairman, added: “I am pleased to see Just Eat taking the lead by making this positive step to publish the food hygiene ratings for businesses on their website. Having this transparency allows consumers to consider food safety when choosing to order food online and will help drive up standards across the sector. I encourage others in this sector to follow suit.”

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