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Just Eat revenue surges by 54% in “exceptional year”



Just Eat Takeaway has seen revenue increase by 54% in 2020, up from €1.6 billion in 2019 to €2.4 billion, while overall orders increased 42% to 558 million.


The company's full year 2020 financial results show the share of delivery orders increased from 18% to 26% over the same period, representing a year-on- year order growth of 107%.


The platform attributes the increases to a proven growth strategy, Covid-19 tailwinds and significant investment, and says it expects a further acceleration of order growth in 2021. In the UK, where it claims to be the market leader, revenue increased by 42% from €509 million to €725 million with 179 million orders processed, an increase of 35% compared with 2019.


The platform reported strong growth in both Marketplace and Delivery but said delivery orders more than doubled year-on-year, supported by its partnership with McDonald’s and Greggs.


In the second half of 2020, Delivery order growth reached 260% and the growth of marketplace business was 31% compared with the second half of 2019. Gross merchandise value (GMV) increased by 41% year-on-year, outperforming order growth by 6 percentage-points. This was driven by higher average order values during coronavirus lockdowns.


Jitse Groen, CEO of Just Eat takeaway.com, said: “2020 was an exceptional year for Just Eat Takeaway.com. Right before the completion of the merger between Just Eat and Takeaway.com, the world was hit by Covid-19. This brought unprecedented challenges to our restaurants, consumers as well as to our organisation and staff, but it also created tailwinds for our business.


"In the second half of the year, we increased our investments into the legacy Just Eat business significantly, building on our position as one of the largest food delivery companies in the world. Our revenue grew 54% in 2020, and we expect a further acceleration of our order growth in 2021 compared with last year.”