top of page

Just Eat removes zero-rated restaurants

Just Eat is to remove all restaurants with a zero food hygiene rating from its platform as part of a £1 million programme to improve hygiene and safety.

The online food delivery site is also introducing a minimum food hygiene rating of 3 for all new restaurant sign-ups and will fund a food hygiene and safety improvement programme for outlets with a rating of 2 or lower.

Under the new programme, restaurants in need of improvement will be given access to a bespoke improvement plan delivered by NSF, a leading global food safety consultants. The package of support will include a one-to-one visit from an expert food safety practitioner, provision of a detailed action plan on how to make any required improvements, access to resources and guidance on how to request a re-inspection from their local authority to gain a new FHRS rating. Zero-rated restaurants will also be offered additional follow-up support.

Just Eat already offers food hygiene and safety training to every restaurant that signs up to its platform free of charge.

In addition, any restaurants seeking to sign up to the Just Eat platform from today will be required to have a minimum food hygiene rating of 3 by the Food Standards Agency (FSA) or be registered and awaiting inspection by the local authority.

Graham Corfield, managing director of Just Eat in the UK, commented: “At Just Eat, we’re focused on helping the UK’s vibrant takeaway sector grow and thrive. We know that running a small, independent business is not without its challenges, and food hygiene and safety is a vital area that restaurants need to get right.

“This is why we have an ever-evolving programme of work dedicated to raising food safety standards across the entire takeaway sector. The vast majority of the UK’s takeaway restaurants have good food hygiene standards already, but today’s investment means those that need extra help can now access bespoke support for free.

“Helping our customers access brilliant food and supporting restaurants to prosper and grow is what Just Eat is here to do. This investment will help ensure the takeaway sector continues to improve and meet customers’ high expectations.”

The latest commitment from Just Eat follows an announcement in December 2018 of plans to include the official FSA food hygiene rating of each of its UK restaurant partners directly on its platform both in-app and online.

bottom of page