Search

"No orders to be taken in person on the premises," says new advice



The Government has updated its advice for takeaways and restaurants offering a pick-up service, stating that no orders should be taken in person on the premises. Instead, they should be placed in advance either online or by telephone.


The new advice states that:


- No orders should be taken in person on the premises - this should be communicated to customers by appropriate means such as signage.


- Businesses should therefore only take orders online or by telephone.


- Customers could have staggered collection times - customers should be discouraged from entering the premises until their order is ready.

- Customers arriving without having already placed an order should be encouraged to leave the premises to place their order by telephone or online, and to return at a designated time for collection.


- Customers whose orders are ready should enter one at a time to collect orders and make payments.

- Businesses should discourage crowding outside the premises. Where possible, use queue management systems to maintain the two metres separation.


Stay up-to-date with the latest government advice by clicking here.

0 views

Subscribe to Our Newsletter

  • White Facebook Icon

Fry Magazine Limited

196a Petts Wood Road

Orpington

BR5 1LG

© 2019 by Serena Pybus. www.frymagazine.com