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Protocols to help safe reopening of hospitality venues



UKHospitality is to publish a series of protocols aimed at supporting the safe reopening of venues such as quick-service restaurants, coffee shops and pubs.


The trade body has been working with members and others to draw up protocols which will be shared with sector stakeholders – including employees’ organisations and to other trade associations, for further development.


The suite of documents will provide guidance for businesses to devise their own bespoke plans with the emphasis on safe reopening. They are not intended as a substitute for individual plans which should still be produced by businesses but it is hoped that they will inform the Government’s own plans for hospitality re-openings.


UKHospitality chief executive Kate Nicholls said: “The non-negotiable principle when it comes to reopening is that the safety of our staff and our customers is paramount. When the time is right for businesses to reopen safely, it is essential that clear and helpful protocols are in place to help them get back up and running as safely as possible, in line with Government guidelines.


“The size and diversity of the hospitality sector means that there is no one-size-fits-all approach to reopening. Across our industry there are many sub-sectors and widely different businesses models. The practical challenges in reopening faced by a pub or a bar will be different from those faced by a holiday park, for instance. Even within the same sector, there is bound to be a huge difference in the size, shape, location and layout of outwardly similar businesses.”

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