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UK foodservice delivery market worth £8.4bn

The UK foodservice delivery market grew 18% between 2018 and 2019 to be worth £8.4bn.

The insight, from MCA’s exclusive UK Foodservice Delivery Market Report 2019/20, also reveals that the proportion of UK adults using foodservice delivery at least every two to three months is up 4% to 30.1 million active users, with the average consumer ordering delivery on average 2.35 times each month, up 9%.

More significantly, 54% of consumers either agree or strongly agree that foodservice delivery makes them less likely to cook at home and 52% say it makes them less likely to have a meal in a restaurant.

Blonnie Walsh, head of insight at MCA & HIM, says: “Foodservice delivery continues to grow at a significant rate, emphasising its position as a disruptive and cannibalising force.

“With strong growth forecast for the next three years, foodservice delivery is showing no sign of slowing. We predict the strongest growth to come from branded fast food chains, both traditional and contemporary, as more operators embrace the burgeoning demand for more consumer convenience across a wider store estate.

“For restaurant operators the challenge lies with embracing the opportunities that delivery offers while at the same time doing more to enhance the quality of consumers’ on-premise experiences.”

The research was conducted through over 4,500 online consumer surveys and analysis of MCA’s market sizing and company tracking.

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