Name: Luca Pattenden
Job title: Manager
At: Athena's Fsh & Chips, Bexhill on Sea, East Sussex
Nominated by Nick Damurakis, owner of Athena's, who says: "The reason I have nominated Luca Pattenden is he is 100% reliable, an amazing frier, brilliant with customers in the shop and on the phone, he can handle all aspects of running the day-to-day of the shop from the prep to fryer to dealing with the customers. And anyone who can put up working for my is definitely an unsung hero!"
How long have you worked at Athena's:
18 months. I have family who have owned fish and chip shops so I have had previous experience but Nick has taught me his way of doing things and we have got on really well.
What are your responsibilities?
My responsibilities vary day-to-day and I am involved in all aspects of running the shop including preparation, frying, serving and training other staff.
What’s your favourite part of the job?
My favourite part is when it gets really busy, we have a motto at Athena’s “it’s a privilege to be under pressure”.
What's your least favourite part of the job?
The clean down at the end of a busy shift.
What is it that you like about working at Athena's?
I like the teamwork aspect, as we all get the job done quickly and professionally. And I also love seeing happy returning customers week after week.
How do you feel about being nominated as an unsung hero?
It is a real honour to be nominated in an industry I am proud to work in.